1. Volta Charging Help Center
  2. Troubleshooting and assistance

The charging cord won't reach my EV

Unfortunately, there is a maximum length that the DCFC cords can be engineered for, and EV charging ports do not have a standard location across all makes and models. We usually recommend that you back into your spot.

If you are still unable to get the cord to reach, please Report an Issue in the mobile app (for iOS or Android), or email us at support@voltacharging.com.