Rates and payments

• Why are idle fees necessary?
• How do idle fees work?
• What is an idle fee?
• How much does it cost to charge?
• How did you determine the price for DC Fast charging?
• What payment methods do you accept?
• Why is there an additional $1 charge on my bank statement?
• What do I do if I was incorrectly billed for a charge session?
• Will I be notified when idle fees start?
• I wasn't notified about an idle fee.
• How will I know when idle fees begin?
• How can I avoid idle fees?
• Can I get a receipt?
• How do I add, edit or delete a payment method?
• Why is Volta requiring payments, I thought you were free?
• Why do some Volta DC fast stations require payment and others don’t?
• Isn’t your charging free because you subsidize the cost of electricity with ads?