Volta Charging Help Center
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Rates and payments
Getting charged
Using our mobile app
Rates and payments
Troubleshooting and assistance
Other Questions
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Volta Charging Help Center
Rates and payments
Getting charged
Using our mobile app
Rates and payments
Troubleshooting and assistance
Other Questions
Rates and payments
How did you determine the price for DC Fast charging?
I noticed that my local DC Fast station costs more to charge. Why?
Why are idle fees necessary?
How do idle fees work?
What is an idle fee?
How much does it cost to charge?
What payment methods do you accept?
Why is there an additional $1 charge on my bank statement?
What do I do if I was incorrectly billed for a charge session?
Will I be notified when idle fees start?
I wasn't notified about an idle fee.
How will I know when idle fees begin?
How can I avoid idle fees?
Can I get a receipt?
How do I add, edit or delete a payment method?
Why is Volta requiring payments, I thought you were free?
Why do some Volta DC fast stations require payment and others don’t?
Isn’t your charging free because you subsidize the cost of electricity with ads?