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Volta Charging Help Center
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Rates and payments
  • Getting charged
  • Using our mobile app
  • Rates and payments
  • Troubleshooting and assistance
  • Other Questions
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      1. Volta Charging Help Center
      2. Rates and payments
      • Getting charged
      • Using our mobile app
      • Rates and payments
      • Troubleshooting and assistance
      • Other Questions

      Rates and payments

      • Why are idle fees necessary?
      • How do idle fees work?
      • What is an idle fee?
      • How much does it cost to charge?
      • How did you determine the price for DC Fast charging?
      • What payment methods do you accept?
      • Why is there an additional $1 charge on my bank statement?
      • What do I do if I was incorrectly billed for a charge session?
      • Will I be notified when idle fees start?
      • I wasn't notified about an idle fee.
      • How will I know when idle fees begin?
      • How can I avoid idle fees?
      • Can I get a receipt?
      • How do I add, edit or delete a payment method?
      • Why is Volta requiring payments, I thought you were free?
      • Why do some Volta DC fast stations require payment and others don’t?
      • Isn’t your charging free because you subsidize the cost of electricity with ads?
      Volta Charging Help Center
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