1. Volta Charging Help Center
  2. Troubleshooting and assistance

My charging session stopped unexpectedly

If you’ve had a charging session interrupted, there are a few explanations for what may have happened. Either the vehicle battery was full and ended the charge automatically, another driver unplugged your car assuming it was done charging, or the station may have temporarily lost power.

Please let us know if you have experienced this in the Volta app, by contacting support@voltacharging.com or calling us at 888-264-2208. We will get our Field Service Team to investigate as soon as possible.